Who we are
Our UK registered office address is c/o Crunch Accountants, First Floor, Telecom House, 125-135 Preston Road, Brighton, East Sussex, BN1 6AF. We are registered as a private Limited Company in England and Wales as company number 6572228 and you can find our main website at https://www.bairwell.com .
We are registered as a Data Controller at the UK’s Information Commissionaire’s Office (ICO) under registration number Z1510032 .
All internet traffic to and from our website is encrypted using HTTPS.
Whenever your computer, phone, tablet or internet-brain-interface device makes a request to our websites, it automatically transmits your IP address and the details of the web browser you used. We store this information in our server logs for a short period (usually less than a fortnight) so that if anybody tries anything naughty or illegal on our website we can track down who did it.
We only want to collect the minimum amount of data from you necessary to send you the dance wear and exercise clothing you want. To enable us to do this, when you place an order we will ask for your name, email address, postal address (as we can’t send physical products over the internet!) and an optional telephone number. We will also record the IP address and web browser used in case there is a query of your payment at a later date.
Credit card, debit card and bank details are not held by us, but are handled and securely stored by our payment processors (see “Who we share information with” below for their details).
If you send us a message, add a product review or leave a comment then the details we will receive will be what you entered (along with, of course, your IP address and web browser details).
How long we retain your data
We retain your order details for our records until either you ask us to delete that information (and then we will delete as much as possibly whilst retaining enough to comply with UK business and taxation law: HMRC like to know where our money comes from!) or until the following timescales:
|Data Type||Automatically deleted after|
|Inactive Customer Accounts||3 years after last log in or order placed|
|Failed, Cancelled, Pending and Unpaid Orders||30 days after the order was placed|
|Completed Orders||3 years after order placed|
Any reviews, comments or pictures you upload to our website may remain on there until the heat-death of the universe (although it is unlikely to be that long). Again, if you need this information removing just ask us.
What rights you have over your data
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. Please see our “How to make a data subject request” guide for details.
Additionally, if you are a European resident we note that we are processing your information in order to fulfil contracts we might have with you (for example if you make an order through the Site). Additionally, please note that your information may be transferred outside of Europe to be processed by our third party providers such as the aforementioned payment processors.
How to make a data subject request
For the quickest response, please the personal data form make a request:
Personal Data Form
Written Data Requests
You may prefer to write to use by post – if so, please include your name, email address and postal address and details of what you would like us to do. The postal address for data handling is:
My Unitard’s Data Protection Officer
c/o Bairwell Ltd
2 Elder Court